The DT920 is a cost-effective IP deskphone with high-quality audio. It offers frequent users intuitive navigation, colour display, audio quality and frictionless access to the phone system services.
A high quality audio device, allowing you to have the highest quality calls available, with the weight and quality that you would expect from NEC.
NEC’s high fidelity speaker enables you to hold crystal clear hands-free conversations all from the comfort of your desk.
The curly cord, one of the most important inventions of the civilised world. It allows you to move several meters from your phone and still talk with the quality you would expect from NEC.
Cut the cord
Don’t like the curly cord, have you considered using a headset?
The lamp at the top of your DT Series handset flashes when the phone is ringing.
This indicator also lights up if you are using a voicemail service or when a message has been left.
This coloured LCD (Liquid Crystal Display) is your window into the operation of the DT series handsets, providing visibly pleasing screen information that isn't just black and white!
It keeps you informed on:
Backlit Display
The bright backlit LCD makes it easy to view and enter data in any light setting.
These keys may be pre-assigned for you to access your phone line, forward your phone, use any number of phone features or they may be set up as speed dials allowing you to store a group of numbers for you to click and call.
Setting your speed dials
If a key is pre-assigned by your administrator as a speed dial you can set a number to it:
These keys may be pre-assigned for you to access your phone line, forward your phone, use any number of phone features or they may be set up as speed dials allowing you to store a group of numbers for you to click and call.
Setting your speed dials
If a key is pre-assigned by your administrator as a speed dial you can set a number to it:
This button allows you to go back from the current window.
Used to display and navigate the application switch screen.
This button allows you to go back to the home window, allowing you to navigate to contacts, history, shortcuts, and many more sub-menus.
The buttons beneath the display on your telephone are called 'soft keys' because their function changes depending on the mode that your telephone is in at any given time. The current feature will be indicated in the display above each key.
Some example may include:
Essential for dialling phone numbers or interacting with automatic phone systems (IVR) that require you to push buttons while on the phone, like your voicemail or phone banking.
Special Keys
Dial Modes
Choose the dialling style that best suits you.
Alternate between modes by pressing Feature key + 8.
Hang up the current call and get a dial tone.
Instead of having to wait for the caller to hang up, or to return the handset to the cradle, you can simply press the Recall key. This will hang up on the current call and give you a dial tone so you can make the next call immediately.
The Feature key allows you to set various features and functions on your phone.
Speed Dials
The Feature key can also be used to assign speed dials (if they are configured on your phone).
Allows you to answer a secondary call.
This option is given to you when you are on a call and you have a secondary call waiting for you. Your Answer key will flash to indicate a call is waiting. When this occurs, press the Answer key to toggle between the available calls.
If lit, your microphone is active when using hands-free. If not lit, your microphone is muted when using hands-free.
When holding a hands-free conversation, ensure the Mic key is lit before you talk, or use it to ensure people do not hear your conversations and background noise.
This key allows you to go to the local menu of your phone providing access to various features.
Call History
View missed, incoming and outgoing calls from your phone.
Application Server
Access alternative applications and resources hosted by a network accessible server.
Telephone Settings
Modify telephone specific settings such as your password, ring tones, screen saver, display, and much more.
System Settings
This feature is intended for administration purposes comprising of system configuration settings.
The Cursor key has multiple functions based on the current state of your phone.
Navigation
When displaying a menu, the Cursor key can be used to navigate through menu items.
Adjustments
Pressing the Up/Down keys allows you to adjust the following settings:
Right key (Directory)
Press this key to open the Directory menu. (Note: For classic mode only)
Left key (Redial)
Press this key to activate the Redial feature. Press Redial and scroll back through numbers that have been dialed. When the desired number is displayed, press the * or # to activate dialing. (Note: For classic mode only).
The Enter key is primarily used to confirm your selections/changes within the current screen.
Shortcut Menu
Whilst the default screen is being displayed, press the Enter key to access the Shortcut Menu. (Note: For classic mode only)
Within this feature, you can quickly access your missed calls or voicemail. If your voicemail number is not set in the Shortcut Menu, you can assign it by completing the following;
The Hold key allows you to place the current caller on hold. While on hold, the caller will hear music played.
The line key associated to your phone number will flash.
Retrieve a call
To retrieve the call:
Recall
After approximately two minutes on hold, the call will automatically ring back on your phone.
The caller does not hear this ringing.
The Transfer key allows you to transfer your current caller to another phone, be that another person within your company, your mobile phone or any number you can dial from your desk phone.
While on a call:
If you stay on the line you can talk to the third party, or you can optionally hang up the phone to transfer the call unannounced.
Swap callers
At this point, you can press the Transfer key to alternate between the new person and the person you originally had on hold.
Conference
You can press the CONF soft key at any point to enter a three-way conference.
NEC’s high fidelity speaker enables you to hold crystal clear hands-free conversations all from the comfort of your desk.
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