IVR Channel License

The purpose of the IVR application is to offer a sophisticated self-service environment that automates repetitive telephony activities in a way that improves the customer experience whilst delivering a tangible ROI and improving staff deployment and efficiency.

The application consists of building blocks that can be added in a way that addresses the changing and evolving needs of the business. The IVR Framework Starter Pack can accommodate additional channel licences and applications both from the ‘pre-packaged‘ range and also ‘custom build’ applications. Contact your Xarios account manager for further details.