Xarios Call Recording for the MiVoice Office 250 and MiVoice Business is an advanced call monitoring solution with easy to use search and playback features and advanced agent scoring and workflow features to help manage and train contact centre staff.
Recording implementations can be line/trunk side or extension side for both digital and IP based extensions, where the MiVoice Office Application Suite Call Recorder can only record extension side traffic, making the Xarios Call Recorder a more powerful and comprehensive call recording solution.