Pre-Packaged application - Queue Minder

Xarios Interactive Voice Response.

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Trust code:
95153
Manufacturer part number:
XAR513

Summary

Queue Minder enables your caller to be contacted when they are in a position to have a customer service agent available to take the call rather than waiting in a queue. Great for improving the customer experience and great for reducing the number of lost calls into your organisation.

“Your call is in a queue, however if you would like us to call you back when you reach the front of the queue press 1 now…”

Details

Key Benefits:

  • Saves time by automating the repetitive tasks that take up valuable staff time
  • Improves customer service experience
  • Can be deployed in any environment where ‘Customer self-service‘
  • Can replace live agent interaction

Products

SOS code

Description

SOS code: 95153
Description: Pre-Packaged application - Queue Minder Manufacturer Part no.: XAR513