Xarios Interactive Voice Response.
Queue Minder enables your caller to be contacted when they are in a position to have a customer service agent available to take the call rather than waiting in a queue. Great for improving the customer experience and great for reducing the number of lost calls into your organisation.
“Your call is in a queue, however if you would like us to call you back when you reach the front of the queue press 1 now…”
Key Benefits: