Xarios Quality Control License

Enhanced Feature License.

1/
Trust code:
9646
Manufacturer part number:
XCS302

Summary

Xarios Call Recording for the MiVoice Office 250 and MiVoice Business is an advanced call monitoring solution with easy to use search and playback features and advanced agent scoring and workflow features to help manage and train contact centre staff. 

Recording implementations can be line/trunk side or extension side for both digital and IP based extensions, where the MiVoice Office Application Suite Call Recorder can only record extension side traffic, making the Xarios Call Recorder a more powerful and comprehensive call recording solution.

Details

  • Above 30 devices
  • Real-Time CTI links to the Phone system
  • Easy to use web-based interface
  • Call Segmentation
  • Secure user access & Encryption
  • User scoring & workflow features
  • PCI-DSS Compliance

Products

SOS code

Description

SOS code: 9646
Description: Xarios Quality Control License Manufacturer Part no.: XCS302